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Majorel has been named “Best Outsourcer of the Year’’ at the Customer Relationship Excellence Awards at the Wanda Metropolitano Stadium. The company also received two awards for its work with telecommunications multinational, Orange, in the “Help Desk’’ and “Claims’’ categories.
Majorel launches MAIA Cognitive, a next generation virtual assistant that leverages the latest developments in conversational AI to deliver seamless CX, as a part of its expanding portfolio of digital solutions.
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