Majorel focuses on the safety and well-being of its 50,000+ people and ensuring business continuity
Luxembourg, 16th March 2020 - Like all businesses, Majorel is working hard on its response to the current Coronavirus pandemic. At this time, the company has two primary goals: the safety and well-being of its 50,000+ people around the world and, to continue to serve its customers.
“Naturally, our global and regional teams are monitoring the fast-changing Coronavirus situation on a constant basis. We’ve put practical measures in place for the safety and well-being of our 50,000+ people around the world and to continue to serve our customers. In particular, I’d like to take this opportunity to thank our people and our clients for their unwavering support at this challenging time – by all pulling together, as one team, we’ll get through this.” said Thomas Mackenbrock, CEO at Majorel.
The various practical measures that Majorel has put in place in response to the Coronavirus pandemic, include:
Majorel’s Business Continuity Plans (BCPs) have been reviewed for all clients and sites to address specific local conditions in order to mitigate the impact of the Coronavirus as far as possible.
Majorel has appointed one of its senior managers as ‘Global COVID-19 Crisis Manager’, who reports directly to the CEO. His goal is to keep the situation under constant and permanent review and to ensure a globally coordinated approach.
The Global COVID-19 Crisis Manager updates continuously the Majorel Leadership Team and has formed a ‘Global COVID-19 Crisis Committee’ (GCCC), comprising its regional HR, operational and IT leaders, to constantly review and assess the situation at each of its centers worldwide to ensure that the company maintains a consistent approach and is leveraging best practice. In addition, our on-site HR and operational experts have set-up special COVID-19 Crisis Teams to address local issues permanently.
General measures include implementing more opportunities for working from home; balancing and reallocating activity volumes across the Majorel site network. Local preventative measures include spreading out people across the full site area; avoiding large gatherings; tracking seating; promoting WHO personal hygiene guidelines; and shutting down air conditioning that is not HEPA filtered.
The company has imposed severe business travel restrictions.
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