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20 June 2022

Majorel and Sitel Group® agree on key terms for a potential merger, transforming two high-profile CX groups into a global industry leader

New study published by Majorel and Versicherungsforen Leipzig: Customer Management in the Insurance Business 2019. Two thirds of executives in insurance companies attach high to very high importance to customer experience management. Although there are several contact occasions, insurers have only been making insufficient use of them so far. Around…

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