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Majorel hosts BaFin workshop on new Payment Services Directive 2
Last Monday, the third workshop of the German Federal Financial Supervisory Authority (Bundesanstalt für Finanzdienstleistungsaufsicht, BaFin) on the introduction of the Payment Services Directive 2 (PSD2) took place at the German Majorel headquarters. A total of around 60 industry representatives came to Gütersloh to discuss the current status of implementation and the opportunities and challenges of the PSD2.
Majorel further expands global footprint with new center in Togo
Majorel continues to expand its global footprint and strengthen its leading position on the African continent with a new center in Lomé, Togo. The facility currently employs more than 150 people, which is expected to grow to 500 in the medium term.
Contact occasions in customer communication have only been insufficiently used by insurers so far
New study published by Majorel and Versicherungsforen Leipzig: Customer Management in the Insurance Business 2019. Two thirds of executives in insurance companies attach high to very high importance to customer experience management. Although there are several contact occasions, insurers have only been making insufficient use of them so far. Around…
Majorel Expands in Georgia: 700 New Jobs in Kutaisi and Tbilisi
Majorel opened its second site in Georgia in Kutaisi on the 1st of April and will open a third one in Tbilisi during May 2019. The global customer experience provider is expanding services for its clients in German, English and Russian. Around 700 entry-level positions will be created in the…We believe in service. sometimes we write about it too
Digital, flexible and global: Majorel, a Strong Customer Experience Partner for Neobanks
Customer behavior has been changing in the last few years, and this change is nowhere near complete. Customer actions are becoming more and more digital, flexible, and global. This development is a game changer for the banking sector, and hardly a week goes by without a new neobank reporting considerable growth.
The financial industry is facing unprecedented challenges. Established business models of banks and savings banks are being called into question from several directions at once:
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Majorel focuses on the safety and well-being of its 50,000+ people and ensuring business continuity
Like all businesses, Majorel is working hard on its response to the current Coronavirus pandemic. At this time, the company has two primary goals: the safety and well-being of its 50,000+ people around the world and, to continue to serve its customers.
Majorel Celebrates First Year with Key Growth Milestones
In its first year, Global CX & BPO provider strengthens position as a long-term partner for top brands & market leadership positions in EMEA; extends global reach; and is recognized as a digital leader and innovator
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