All Articles from Future.Customer.
List
https://www.majorel.com/future-customer/news-and-trends/chatbots-in-digital-customer-communication-why-wherefore-and-how/
https://www.majorel.com/future-customer/expert-view/the-art-of-design-why-design-thinking-can-revolutionize-customer-service-strategies/
https://www.majorel.com/future-customer/showcases/three-jobs-you-wouldnt-expect-customer-service-representatives-to-do/
https://www.majorel.com/future-customer/showcases/best-practices-in-modelling-why-we-should-stop-reinventing-the-wheel/
https://www.majorel.com/future-customer/news-and-trends/missing-the-mark-95-percent-of-industrial-firms-are-failing-to-meet-their-digital-targets/
https://www.majorel.com/future-customer/expert-view/healthcare-industry-digitalization-dr-digital/
https://www.majorel.com/future-customer/expert-view/how-to-improve-the-customer-journey/
https://www.majorel.com/future-customer/science-and-research/digitally-managing-customer-experiences/
https://www.majorel.com/future-customer/expert-view/shopping-advice-from-a-chatbot/
https://www.majorel.com/future-customer/expert-view/better-customer-experience-with-bots-and-artificial-intelligence/
https://www.majorel.com/future-customer/science-and-research/looking-ahead-predictive-analytics-is-taking-off/
https://www.majorel.com/future-customer/expert-view/why-bad-customer-service-is-expensive/
https://www.majorel.com/future-customer/expert-view/using-artificial-intelligence-to-develop-the-service-centre-of-the-future/
https://www.majorel.com/future-customer/science-and-research/artificial-intelligence-combats-cyber-attacks/
https://www.majorel.com/future-customer/expert-view/digitization-of-the-customer-dialog-in-the-insurance-industry-projects-in-practice-part-4/
https://www.majorel.com/future-customer/expert-view/five-tips-how-customer-care-can-work-on-social-media/
https://www.majorel.com/future-customer/science-and-research/look-whos-talking-triumph-of-the-chatbots/
https://www.majorel.com/future-customer/science-and-research/focus-on-the-customer-from-king-to-partner/
https://www.majorel.com/future-customer/news-and-trends/weekly-focus-the-latest-technology-trends-in-customer-service/
https://www.majorel.com/future-customer/science-and-research/social-analytics-dimensions-of-good-service/
https://www.majorel.com/future-customer/news-and-trends/in-the-news-w-c-1st-october/
https://www.majorel.com/future-customer/science-and-research/how-machines-learn-around-the-world/
https://www.majorel.com/future-customer/news-and-trends/customer-service-in-the-news-w-c-24th-september/
https://www.majorel.com/future-customer/news-and-trends/technology-and-the-human-touch-thats-what-distinguishes-the-customer-service-representative-of-the-future/
https://www.majorel.com/future-customer/news-and-trends/new-digital-insurers-and-old-players-interview-with-sebastian-pitzler-managing-director-of-insurlab-germany/
https://www.majorel.com/future-customer/science-and-research/recent-study-digital-customer-service-in-2018/
https://www.majorel.com/future-customer/news-and-trends/in-the-news-w-c-3rd-september/
https://www.majorel.com/future-customer/news-and-trends/new-european-initiative-puts-humans-at-the-very-center-of-artificial-intelligence-research/
https://www.majorel.com/future-customer/science-and-research/chatbot-colleagues-better-information-for-students/
https://www.majorel.com/future-customer/science-and-research/current-books-reviewed-successfully-shaping-the-digital-transformation-of-business-models-by-prof-dr-daniel-schallmo-joachim-reinhart-and-evelyn-kuntz/
https://www.majorel.com/future-customer/news-and-trends/in-the-news-w-c-13th-august/
https://www.majorel.com/future-customer/news-and-trends/in-the-news-w-c-06th-august/
https://www.majorel.com/future-customer/news-and-trends/accurate-and-personalized-analytics-at-a-glance/
https://www.majorel.com/future-customer/news-and-trends/in-the-news-w-c-30th-july/
https://www.majorel.com/future-customer/expert-view/put-down-your-phone-and-ask-alexa-instead/
https://www.majorel.com/future-customer/news-and-trends/digital-voice-assistants-its-not-just-millennials-who-are-talking-with-robots/
https://www.majorel.com/future-customer/news-and-trends/weekly-round-up-w-c-23-07/
https://www.majorel.com/future-customer/news-and-trends/four-reasons-why-a-business-needs-a-chatbot/
https://www.majorel.com/future-customer/news-and-trends/in-the-news-w-c-09th-june/
https://www.majorel.com/future-customer/expert-view/what-will-the-contact-center-workforce-look-like-in-10-years-time/
https://www.majorel.com/future-customer/expert-view/customer-service-via-mobile-messenger-part-2-success-factors/
https://www.majorel.com/future-customer/news-and-trends/in-the-news-w-c-2nd-july/
https://www.majorel.com/future-customer/expert-view/customer-service-automation-will-it-change-everything/
https://www.majorel.com/future-customer/news-and-trends/customer-service-via-mobile-messenger-part-1-direct-line-to-the-customer/
https://www.majorel.com/future-customer/news-and-trends/half-of-all-back-office-processes-to-be-automated-within-a-decade/
https://www.majorel.com/future-customer/science-and-research/ai-and-the-internet-of-things-the-customer-experience-decade-ahead/
https://www.majorel.com/future-customer/science-and-research/customer-experience-added-value-for-customers-and-businesses/
https://www.majorel.com/future-customer/expert-view/where-is-ai-heading-artificial-intelligence-in-customer-service/
https://www.majorel.com/future-customer/science-and-research/the-future-of-customer-dialogue-communication-between-intelligent-systems/
https://www.majorel.com/future-customer/news-and-trends/in-the-news-3/
https://www.majorel.com/future-customer/news-and-trends/shopmatic/
https://www.majorel.com/future-customer/news-and-trends/weekly-round-up/
https://www.majorel.com/future-customer/expert-view/current-books-reviewed-purchase-process-oriented-marketing-stop-branding-start-selling-by-marc-rutschmann/
https://www.majorel.com/future-customer/science-and-research/recent-study-reveals-customer-dissatisfaction-with-customer-service/
https://www.majorel.com/future-customer/expert-view/oliver-carlsen-arvato-crm-solutions-on-successful-customer-service-combining-people-and-technology/
https://www.majorel.com/future-customer/expert-view/interview-professor-andreas-schmidt-head-center-customer-relationship-management-osnabruck-university-applied-sciences/
https://www.majorel.com/future-customer/science-and-research/digital-trends-2018-possibilities-digitization-not-fully-explored/
https://www.majorel.com/future-customer/news-and-trends/changes-world-work-digitization-creating-new-jobs/
https://www.majorel.com/future-customer/science-and-research/presenting-recent-books-the-customer-experience-in-the-age-of-the-customer-best-practices-lessons-learned-and-research-results-edited-by-andreas-rusnjak-and-daniel-r-a-schallmo/
https://www.majorel.com/future-customer/expert-view/mail-order-company-amazon-entering-insurance-market-insurance-shopping-experience/
https://www.majorel.com/future-customer/science-and-research/presenting-recent-books-smart-city-hans-jochen-vogel-karlheinz-weiser-wolf-d-hartmann/
https://www.majorel.com/future-customer/expert-view/voice-assistants-customer-dialog-service-demand/
https://www.majorel.com/future-customer/expert-view/presenting-recent-books-business-analytics-by-mischa-seiter/
https://www.majorel.com/future-customer/expert-view/the-customer-service-of-tomorrow-in-the-financial-sector-an-interview-with-henning-ratjen-head-of-customer-management-at-comdirect-bank/
https://www.majorel.com/future-customer/expert-view/smart-shopping-with-amazon-go-just-grab-and-go/
https://www.majorel.com/future-customer/science-and-research/service-creates-growth-business-success-happy-customers/
https://www.majorel.com/future-customer/expert-view/analytics-real-time-customer-communication-moment-truth/
https://www.majorel.com/future-customer/expert-view/digitization-customer-management-new-insurance-tech-companies/
https://www.majorel.com/future-customer/expert-view/tourism-industry-blockchain-opens-up-new-horizons/
https://www.majorel.com/future-customer/science-and-research/presenting-recent-books-digitization-go-go-go-andreas-weber/
https://www.majorel.com/future-customer/expert-view/digital-signage-artificial-intelligence-inspires-outdoor-advertisement/
https://www.majorel.com/future-customer/science-and-research/new-analytics-index-how-companies-utilize-their-digital-customer-relationship/
https://www.majorel.com/future-customer/science-and-research/purposeful-measures/
https://www.majorel.com/future-customer/science-and-research/digitization-trade-will-supermarket-future-look-like/
https://www.majorel.com/future-customer/expert-view/ready-digital-payment/
https://www.majorel.com/future-customer/science-and-research/latest-books-digital-human-der-mensch-im-mittelpunkt-der-digitalisierung-digital-human-putting-people-center-digitization/
https://www.majorel.com/future-customer/expert-view/digital-healthcare-digital-medicine-already-today-digital/
https://www.majorel.com/future-customer/expert-view/responding-better-faster-and-more-individually/
https://www.majorel.com/future-customer/expert-view/bitkom-calls-for-billions-worth-of-investment-in-artificial-intelligence/
https://www.majorel.com/future-customer/expert-view/digitalization-consequences-social-systems-will-robots-soon-need-accountant/
https://www.majorel.com/future-customer/news-and-trends/examination-insurance-companies-voice-assistants-amazon-echo-google-home-etc-new-opportunity-sales/
https://www.majorel.com/future-customer/news-and-trends/dr-damian-borth-director-of-the-deep-learning-competence-center-at-the-dfki-on-artificial-intelligence-not-sexy-enough-yet/
https://www.majorel.com/future-customer/expert-view/digitization-estonia-e-estonia-digital-wonderland/
https://www.majorel.com/future-customer/science-and-research/presenting-recent-books-john-brockman-ed-think-machines-think-todays-leading-thinkers-age-machine-intelligence-smart-people-smart-mac/
https://www.majorel.com/future-customer/science-and-research/presenting-recent-books-gibt-es-noch-marken-der-zukunft-will-brands-future-christine-riedmann-streitz-experiences-beyond-digital-world/
https://www.majorel.com/future-customer/science-and-research/autonomous-driving-passenger-economy-market-new-business-models-worth-billions/
https://www.majorel.com/future-customer/science-and-research/fraunhofer-study-on-the-future-examines-five-areas-of-human-life-our-everyday-lives-in-2027/
https://www.majorel.com/future-customer/news-and-trends/internet-cellular-connection-germany-snails-pace/
https://www.majorel.com/future-customer/expert-view/ethical-guidelines-interaction-people-machines-can-autonomous-robots-held-legally-responsible/
https://www.majorel.com/future-customer/expert-view/new-possibilities-blockchains-conquering-digital-market/
https://www.majorel.com/future-customer/expert-view/individuality-unique-selling-point-hyper-personalization-digital-marketing-content/
https://www.majorel.com/future-customer/expert-view/digitization-china-realm-digital-middle/
https://www.majorel.com/future-customer/news-and-trends/customer-journey-key-long-term-customer-relationships/
https://www.majorel.com/future-customer/news-and-trends/presenting-recent-books-smart-data-bjorn-bloching-lars-luck-thomas-ramge-step-step-smart-data/
https://www.majorel.com/future-customer/science-and-research/economic-impact-artificial-intelligence-ai-new-jobs-major-turnover-growth/
https://www.majorel.com/future-customer/expert-view/digitization-insurance-industry-tailor-made-every-situation-life-top-maslow-pyramid/
https://www.majorel.com/future-customer/news-and-trends/the-new-universal-mobile-telecommunications-system-5g-pushing-the-limits-of-technology/
https://www.majorel.com/future-customer/science-and-research/benchmark-study-good-service-makes-customers-fans/
https://www.majorel.com/future-customer/expert-view/digitization-insurance-uncharted-digital-territory/
https://www.majorel.com/future-customer/science-and-research/presenting-recent-books-digital-disruption-jens-uwe-meyer-thinking-digitally-even-radically/
https://www.majorel.com/future-customer/expert-view/digitization-healthcare-getting-second-opinion-internet/
https://www.majorel.com/future-customer/science-and-research/trends-digitization-crm-2017-gap-vision-reality/
https://www.majorel.com/future-customer/expert-view/new-occupations-digital-world-sexy-jobs-21st-century/
https://www.majorel.com/future-customer/science-and-research/global-customer-experience-benchmarking-report-digital-crisis-deliverance/
https://www.majorel.com/future-customer/expert-view/digitization-banking-reaping-gain-digitization-economy/
https://www.majorel.com/future-customer/expert-view/virtual-reality-and-augmented-reality-in-customer-service-the-new-virtual-customer-segment/
https://www.majorel.com/future-customer/expert-view/customer-interaction-future-part-5-artificial-intelligence-everyday-helper/
https://www.majorel.com/future-customer/expert-view/customer-interaction-of-the-future-part-3-shopping-experience-3-0/
https://www.majorel.com/future-customer/expert-view/future-customer-interaction-part-2-digital-companions/
https://www.majorel.com/future-customer/expert-view/customer-interaction-of-the-future-part-1-your-personal-digital-ecosystem/
https://www.majorel.com/future-customer/expert-view/text-robots-classic-customer-communication/
https://www.majorel.com/future-customer/expert-view/digitalization-banking-new-opportunities-classic-businesses/
https://www.majorel.com/future-customer/science-and-research/presenting-recent-books-deutschland-digital-by-marc-beise-and-ulrich-schafer/
https://www.majorel.com/future-customer/expert-view/artificial-intelligence-in-customer-relationship-management-fit-for-every-application/
https://www.majorel.com/future-customer/expert-view/chatbots-a-new-dimension-in-customer-services/
https://www.majorel.com/future-customer/expert-view/intelligent-dialog-systems-in-client-management/
https://www.majorel.com/future-customer/expert-view/predictive-analytics-and-crm/
https://www.majorel.com/future-customer/science-and-research/digital-insurance-monitor-2016-the-insurance-customer-a-hybrid-being/
https://www.majorel.com/future-customer/science-and-research/presenting-recent-books-silicon-germany-by-christoph-keese/
https://www.majorel.com/future-customer/expert-view/social-media-analyzing/
https://www.majorel.com/future-customer/showcases/the-future-is-flexibility-new-organizational-structures-for-companies/
https://www.majorel.com/future-customer/science-and-research/the-top-5-customer-service-pain-points-and-how-to-manage-them/
https://www.majorel.com/future-customer/science-and-research/social-media-marketing-in-the-cultural-context/
https://www.majorel.com/future-customer/science-and-research/customer-management-in-the-insurance-business-2019-it-all-comes-down-to-personal-contact/
https://www.majorel.com/future-customer/science-and-research/artificial-intelligence-and-sustainability/
https://www.majorel.com/future-customer/science-and-research/big-data-and-the-creepy-factor/
https://www.majorel.com/future-customer/expert-view/driven-to-go-further-why-i-know-that-majorel-has-a-bright-future-at-the-forefront-of-the-industry/
https://www.majorel.com/future-customer/science-and-research/robotic-process-automation-a-more-efficient-back-office/
https://www.majorel.com/future-customer/science-and-research/artificial-intelligence-and-satisfied-customers/
https://www.majorel.com/future-customer/science-and-research/digitizing-tourism-industry-customer-journey-headed/
https://www.majorel.com/future-customer/news-and-trends/from-complaints-to-compliments-turn-disgruntled-customers-into-fans/
https://www.majorel.com/future-customer/science-and-research/recent-study-how-customers-perceive-chatbots/
https://www.majorel.com/future-customer/news-and-trends/the-winner-takes-it-all-the-kpis-of-customer-satisfaction/
https://www.majorel.com/future-customer/science-and-research/increased-profit-with-digital-payment/
https://www.majorel.com/future-customer/expert-view/sentiment-analysis-customer-service-understanding-human-emotions/
https://www.majorel.com/future-customer/science-and-research/recent-study-the-experience-is-everything/
https://www.majorel.com/future-customer/expert-view/the-most-important-social-media-trends-for-customer-service-in-2019/
https://www.majorel.com/future-customer/news-and-trends/future-service-center-human-factor/
https://www.majorel.com/future-customer/expert-view/outsourcing-customer-service-startups-often-hesitant/
https://www.majorel.com/future-customer/expert-view/human-enabled-ai-why-people-will-always-be-at-the-heart-of-automated-customer-experience/
https://www.majorel.com/future-customer/science-and-research/omni-channel-survey-insight-into-customers-preferences/
https://www.majorel.com/future-customer/science-and-research/a-question-of-management/
https://www.majorel.com/future-customer/expert-view/the-use-of-analytics-in-retail-better-advice-at-the-point-of-sale/
https://www.majorel.com/future-customer/expert-view/health-apps-digital-health-will-soon-mainstream-save-billions/
https://www.majorel.com/future-customer/science-and-research/digitization-labor-market-no-need-panic/
https://www.majorel.com/future-customer/expert-view/insurance-benefit-smart-home-customers/
https://www.majorel.com/future-customer/science-and-research/facts-or-fakes-social-bots-fake-news-and-social-media/
https://www.majorel.com/future-customer/expert-view/4-best-practices-to-balance-technology-and-the-human-touch/
https://www.majorel.com/future-customer/expert-view/making-a-dent-in-customer-claims-using-the-power-of-human-contact/
https://www.majorel.com/future-customer/news-and-trends/customer-service-your-next-best-sales-generator/
https://www.majorel.com/future-customer/showcases/keeping-up-with-customer-expectations-in-an-ever-changing-online-world/
https://www.majorel.com/future-customer/expert-view/differentiate-your-brand-through-proactive-customer-service/
https://www.majorel.com/future-customer/news-and-trends/3-ways-e-commerce-has-transformed-customer-service-delivery/
https://www.majorel.com/future-customer/news-and-trends/the-call-center-of-the-future-wfh-is-here-to-stay/
https://www.majorel.com/future-customer/showcases/four-steps-to-the-customer-service-work-at-home/
https://www.majorel.com/future-customer/expert-view/4-steps-to-setting-up-customer-service-programs-for-long-term-success/
https://www.majorel.com/future-customer/showcases/digital-customer-service-banking-sector-seamless-customer-journey-greater-customer-loyalty/
https://www.majorel.com/future-customer/showcases/good-customer-service-on-social-media-ten-tips-not-just-for-car-brands/
https://www.majorel.com/future-customer/showcases/accelerating-the-customer-experience-how-automotive-brands-can-create-a-360-degree-view-of-the-customer-part-2/
https://www.majorel.com/future-customer/science-and-research/financial-service-providers-and-insurance-do-customers-accept-artificial-intelligence/
https://www.majorel.com/future-customer/showcases/zero-service-two-hours-live-programming-chatbot/
https://www.majorel.com/future-customer/showcases/voice-of-customer-understanding-problem-areas-finding-solutions/
https://www.majorel.com/future-customer/showcases/solution-for-insurance-companies-damage-claims-via-video-call/
https://www.majorel.com/future-customer/showcases/robotic-process-automation-in-customer-management-magic-with-a-lot-of-added-value/
https://www.majorel.com/future-customer/showcases/more-than-just-data-storage-informed-decisions-thanks-to-data-warehouse/
https://www.majorel.com/future-customer/showcases/how-challenger-banks-are-transforming-customer-service-in-the-financial-sector/
https://www.majorel.com/future-customer/showcases/customer-service-in-retail-why-millennials-and-generation-z-have-to-take-precedence/
https://www.majorel.com/future-customer/showcases/customer-service-for-a-fashion-brand-one-face-to-the-customer/
https://www.majorel.com/future-customer/showcases/customer-engagement-management/
https://www.majorel.com/future-customer/showcases/corporate-health-management-digitization-is-creating-new-opportunities/
https://www.majorel.com/future-customer/showcases/automated-translation-in-customer-dialog-no-more-searching-for-words/
https://www.majorel.com/future-customer/showcases/analytics-tourism-industry-harnessing-customer-insights/
https://www.majorel.com/future-customer/showcases/analytics-customer-management-crm-analytics-360-cockpit-arvato-crm-solutions/
https://www.majorel.com/future-customer/science-and-research/presenting-recent-books-smart-machines-ulrich-eberl-machines-awakened/
https://www.majorel.com/future-customer/science-and-research/map-of-public-digitization-germanys-smart-cities/
https://www.majorel.com/future-customer/science-and-research/efficient-and-effective-with-business-process-analytics/
https://www.majorel.com/future-customer/science-and-research/current-books-reviewed-disruption-and-transformation-management-digital-leadership-digital-mindset-digital-strategy/
https://www.majorel.com/future-customer/science-and-research/banks-better-fulfilling-customer-expectations-with-big-data-and-artificial-intelligence/
https://www.majorel.com/future-customer/news-and-trends/weekly-focus-the-latest-in-retail-customer-service/
https://www.majorel.com/future-customer/news-and-trends/weekly-focus-the-latest-in-automotive-customer-service/
https://www.majorel.com/future-customer/news-and-trends/weekly-focus-the-latest-customer-service-trends-in-the-financial-services-industry/
https://www.majorel.com/future-customer/news-and-trends/semantic-search-technology-esearch-finding-instead-of-searching/
https://www.majorel.com/future-customer/news-and-trends/key-findings-customer-service-2027/
https://www.majorel.com/future-customer/news-and-trends/in-the-news-w-c-17th-september/
https://www.majorel.com/future-customer/news-and-trends/in-the-news-w-c-11th-june/
https://www.majorel.com/future-customer/expert-view/the-use-of-analytics-in-retail-focusing-on-the-customer/
https://www.majorel.com/future-customer/expert-view/the-digital-transformation-in-customer-relationship-management/
https://www.majorel.com/future-customer/expert-view/the-automotive-industry-and-digitization-processor-power-instead-of-ps-power/
https://www.majorel.com/future-customer/expert-view/security-on-the-social-web-risk-management-with-artificial-intelligence/
https://www.majorel.com/future-customer/expert-view/now-also-used-b2b-communication-virtual-assistants-business-environment/
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Fortune Ranks Teleperformance Among World’s Top 5 Best Workplaces in 2023
New York, Nov. 20, 2023 – Teleperformance, a global leader in digital business services, was named one of the top 5 World’s Best WorkplacesTM 2023 by Fortune and Great Place to Work®. It is the third consecutive year that Teleperformance was named to the prestigious world’s top employer list.
Majorel delivers solid results for H1 2023
Luxembourg, August 24, 2023: Majorel Group Luxembourg S.A. (Euronext Amsterdam ticker symbol: MAJ), today reports on its reviewed results for H1 2023: Group revenue +8% YOY | Net revenue +8% YOY | Operating EBITDA € 177 million…
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