Chairman of the Board of Directors: Thomas Mackenbrock
Board of Directors: Thomas Mackenbrock (CHIEF EXECUTIVE OFFICER / ADMISTRATEUR DÉLÉGUÉ) and Otmane Serraj (CHIEF FINANCIAL OFFICER / ADMISTRATEUR DÉLÉGUÉ)
Responsible for content: Andrew Slater, Director Global Marketing & Communications, Majorel Group Luxembourg S.A.
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Majorel has won the Platinum Award for Best CX for its work with long-standing client Correos (Spain’s national postal service provider). The Platinum Contact Center Awards have established themselves as independent and prestigious awards that recognize excellence in customer service and customer experience in Spain.