Chairman of the Board of Directors: Thomas Mackenbrock
Board of Directors: Thomas Mackenbrock (CHIEF EXECUTIVE OFFICER / ADMISTRATEUR DÉLÉGUÉ) and Otmane Serraj (CHIEF FINANCIAL OFFICER / ADMISTRATEUR DÉLÉGUÉ)
Responsible for content: Andrew Slater, Director Global Marketing & Communications, Majorel Group Luxembourg S.A.
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Majorel and the provider of the chatbot and voice assistant platform OmniBot agreed to combine their expertise and go to market with a joint offering. The object of the partnership is a hybrid service model that combines OmniBot's technical expertise in implementing chatbots and voice assistants with Majorel's expertise in solving customer requests by customer service representatives in the service center.
Madrid (Spain), 18 December 2020 – Majorel has been recognized with two 2020 Excellence Awards in Customer Relationship in the categories of Best Work at Home Model and Best Digital Transformation Project.