Leadership team

Thomas Mackenbrock

Thomas Mackenbrock

Chief Executive Officer

Dominique Decaestecker

Dominique Decaestecker

Chief Operating Officer & Regional CEO, Middle East

Marc Noortman

Marc Noortman

Chief Customer Officer

Otmane Serraj

Otmane Serraj

Chief Financial & Shared Services Officer

Europe, Africa & South America (EASA) Segment Head: Thomas Mackenbrock

Iñigo Arribalzaga

Iñigo Arribalzaga

Regional CEO, Iberia, Italy & Latin America

Oliver Carlsen

Oliver Carlsen

Regional CEO, Germany & Eastern Europe

Olivier Charlot

Olivier Charlot

Regional CEO, France, West Africa & Benelux

Global English, Middle East & South East Asia (GEMS) Segment Head: Fara Haron

Fara Haron

Fara Haron

Regional CEO, North America, Ireland, South East Asia, United Kingdom, Kenya and India

Dominique Decaestecker

Dominique Decaestecker

Regional CEO, Middle East

China & East Asia (CEA) Segment Head: Kevin Xu

Kevin Xu

Kevin Xu

Regional CEO, China

We believe in innovation. Here’s the latest

What's New

30 June 2021

Majorel wins Platinum Award for Best Customer Experience (CX)

Majorel has won the Platinum Award for Best CX for its work with long-standing client Correos (Spain’s national postal service provider). The Platinum Contact Center Awards have established themselves as independent and prestigious awards that recognize excellence in customer service and customer experience in Spain.

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