Our solutions to meet your challenges

Multi-lingual Skills

Multi-lingual Skills

Our multi-lingual hubs enable you to cover regions with their cultural differences from one site – ensuring quality, consistency and reliability while staying close to your customers.

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Global Locations

Global Locations

Wherever you are, whatever your culture, whatever your global needs – we support your location strategy with one of the strongest and most diversified of global presences.

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Consulting

Consulting

Our consultants help you develop your transformation strategy: From customer journey optimization and process design, to analyzing your automation potential and creating the business case for automation and AI.

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Automated Interaction & AI

Automated Interaction & AI

Our intelligent automation solutions – powered by Majorel’s Conversational AI framework – free-up and empower our employees to innovate, interact with customers and focus on activities that need a human touch.

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Self-service

Self-service

Our self-service platforms, intelligent search systems and online community solutions enable your customers to figure things out themselves – reducing volumes for you.

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20+

travel clients worldwide

>30

languages supported for travel

25yrs+

Experience in customer service in the tourism industry

12yrs+

average length of our client relationships

We're global. So you can be close

We're global.

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