
Customer Service
We design, deliver and differentiate customer service for the world’s leading brands – as a global leader in customer service, we can do the same for you, too.
We design, deliver and differentiate customer service for the world’s leading brands – as a global leader in customer service, we can do the same for you, too.
Our advanced analytics capabilities allow us to understand your customers better and identify opportunities to save time and cost for you, while improving your customers’ journeys.
Our team of sales consultants can help you create effective outbound and inbound sales strategy to realize your business goals. We understand the complexity of the sales processes and how it’s evolving, and have been successfully handling the sales operations for some of the most respected companies of the world.
Our intelligent automation solutions – powered by Majorel’s Conversational AI framework – free-up and empower our employees to innovate, interact with customers and focus on activities that need a human touch.
Our self-service platforms, intelligent search systems and online community solutions enable your customers to figure things out themselves – reducing volumes for you.
Our social media experts know how to create loyal online communities driven by engaging conversations and exceptional always-on service for your brand.
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60+
telecoms & media clients worldwide
45
countries where we operate
12yrs+
average length of our client relationships
WE BELIEVE IN SERVICE. SOMETIMES WE WRITE ABOUT IT TOO.
We believe in innovation. Here’s the latest
What's New
Majorel launches Majorel X as a platform for CX transformation services
Majorel X addresses increasing client demand for an integrated approach to CX transformation.
CX Technology Services provider, IST Networks, becomes part of Majorel
Majorel Group Luxembourg S.A., announces that it has closed the acquisition of IST Networks (''IST'') , a leading full-service CX Technology Services provider. Majorel’s agreement to acquire IST was previously announced on March 17, 2022.
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