
Acquisition
Our multichannel acquisition platform is targeted particularly towards Property & Casualty products and on-boarding local compliance requirements – with all things digital at its core.
Our multichannel acquisition platform is targeted particularly towards Property & Casualty products and on-boarding local compliance requirements – with all things digital at its core.
Customer experience and engagement is the very core of our offer, combined with proven up-sell and cross-sell strategies, and expert approaches to content moderation and loyalty.
We manage training courses in verifying a customers’ identity and suitability or Know Your Customer (KYC), specifically targeted at Life & Pension and Property & Casualty products.
Our intelligent automation solutions – powered by Majorel’s Conversational AI framework – free-up and empower our employees to innovate, interact with customers and focus on activities that need a human touch.
Establishing customer empathy and a genuine rapport while sticking to process is a unique skill that combines the very best of people and technology while protecting your client portfolio and loss ratio.
Our social media experts know how to create loyal online communities driven by engaging conversations and exceptional always-on service for your brand.
70+
insurance clients worldwide
60+
languages supported worldwide
41
countries where we operate
12yrs+
average length of our client relationships
WE BELIEVE IN SERVICE. SOMETIMES WE WRITE ABOUT IT TOO.
We believe in innovation. Here’s the latest
What's New
Customer service and the customer experience are becoming an important competitive differentiator in the insurance industry. To establish a successful relationship between insurers and customers, companies must focus on meeting consumer demands during each phase of the customer journey. Nearly 60% of insurance executives rank…
Customer service and the customer experience are becoming an important competitive differentiator in the insurance industry. To establish a successful relationship between insurers and customers, companies must focus on meeting consumer demands during each phase of the customer journey. Nearly 60% of insurance executives rank…
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