Our services to meet your challenges

Multi-lingual skills

Multi-lingual skills

Our multi-lingual hubs enable you to cover regions with their cultural differences from one site – ensuring quality, consistency and reliability while staying close to your customers

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Global locations

Global locations

Wherever you are, whatever your culture, whatever your global needs – we support your location strategy with one of the strongest and most diversified of global presences

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Voice Assistants

Voice Assistants

Voice assistants like Amazon Alexa or Google Assistant have opened up completely new service channel with exciting opportunities for customer interaction

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Video interaction

Video interaction

Differentiating your service can be tough but it’s amazing how a friendly face can go a long way to establishing brand loyalty, with personal, individual advice through our live stream video chat solutions

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Personalized video

Personalized video

While a picture paints a thousand words, a video is even more valuable in customer services. Our personalized video service integrates customer-specific data that delivers better understanding, a reduction in customer queries and increased customer satisfaction

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25

automotive clients worldwide

30+

languages supported for automotive

25yrs

experience of the automotive market

2

we support 2 of the world’s 3 biggest car manufacturers

We're global so you can be close

We're global

we believe in innovation. here’s the latest

what's new

14 January 2021

Voice Assistants and Chatbots in Customer Service: Majorel and OmniBot Form Partnership

Majorel and the provider of the chatbot and voice assistant platform OmniBot agreed to combine their expertise and go to market with a joint offering. The object of the partnership is a hybrid service model that combines OmniBot's technical expertise in implementing chatbots and voice assistants with Majorel's expertise in solving customer requests by customer service representatives in the service center.

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