
Multi-lingual skills
Our multi-lingual hubs enable you to cover regions with their cultural differences from one site – ensuring quality, consistency and reliability while staying close to your customers
Our multi-lingual hubs enable you to cover regions with their cultural differences from one site – ensuring quality, consistency and reliability while staying close to your customers
Wherever you are, whatever your culture, whatever your global needs – we support your location strategy with one of the strongest and most diversified of global presences
Voice assistants like Amazon Alexa or Google Assistant have opened up completely new service channel with exciting opportunities for customer interaction
We have developed communication solutions to meet these new customer needs. Additionally, these innovative solutions create a smooth digital customer journey and help ensure devoted customers.
Differentiating your service can be tough but it’s amazing how a friendly face can go a long way to establishing brand loyalty, with personal, individual advice through our live stream video chat solutions
While a picture paints a thousand words, a video is even more valuable in customer services. Our personalized video service integrates customer-specific data that delivers better understanding, a reduction in customer queries and increased customer satisfaction
Our social media experts know how to create loyal online communities driven by engaging conversations and exceptional always-on service for your brand
25
automotive clients worldwide
30+
languages supported for automotive
30yrs
experience of the automotive market
6
we support 6 of the top 10 car manufacturers
WE BELIEVE IN SERVICE. SOMETIMES WE WRITE ABOUT IT TOO.
We believe in innovation. Here’s the latest
What's New
Majorel Will Hold Its First Capital Markets Day
The Automotive industry is facing exciting times. The development of electric and autonomous vehicles and the rise of connected car technology is driving unprecedented change. In this dynamic environment, Majorel helps to deliver a premium experience across the entire customer journey.
Majorel launches ‘’majBOT’’ – a new voice and chatbot solution
Majorel has launched a new voice and chatbot solution- majBOT - in line with its digital growth strategy. majBOT combines intelligent technology with the human touch to deliver customer experience that is automated, yet human.
We speak your language. And we’d love to hear from you