
Multi-lingual skills
Our multi-lingual hubs enable you to cover regions with their cultural differences from one site – ensuring quality, consistency and reliability while staying close to your customers.
Our multi-lingual hubs enable you to cover regions with their cultural differences from one site – ensuring quality, consistency and reliability while staying close to your customers.
Wherever you are, whatever your culture, whatever your global needs – we support your location strategy with one of the strongest and most diversified of global presences.
Voice assistants like Amazon Alexa or Google Assistant have opened up completely new service channel with exciting opportunities for customer interaction.
We have developed communication solutions to meet these new customer needs. Additionally, these innovative solutions create a smooth digital customer journey and help ensure devoted customers.
Our virtual training solution makes vehicles and vehicle parts a digital experience in a video-based learning environment. In this way, Majorel Mechanics provides customer advisors with extensive knowledge of technical details and specialized expertise.
Differentiating your service can be tough but it’s amazing how a friendly face can go a long way to establishing brand loyalty, with personal, individual advice through our live stream video chat solutions.
While a picture paints a thousand words, a video is even more valuable in customer services. Our personalized video service integrates customer-specific data that delivers better understanding, a reduction in customer queries and increased customer satisfaction.
Our social media experts know how to create loyal online communities driven by engaging conversations and exceptional always-on service for your brand.
25
automotive clients worldwide
30+
languages supported for automotive
30yrs
experience of the automotive market
6
we support 6 of the top 10 car manufacturers
WE BELIEVE IN SERVICE. SOMETIMES WE WRITE ABOUT IT TOO.
We believe in innovation. Here’s the latest
What's New
Majorel launches Majorel X as a platform for CX transformation services
Majorel X addresses increasing client demand for an integrated approach to CX transformation.
CX Technology Services provider, IST Networks, becomes part of Majorel
Majorel Group Luxembourg S.A., announces that it has closed the acquisition of IST Networks (''IST'') , a leading full-service CX Technology Services provider. Majorel’s agreement to acquire IST was previously announced on March 17, 2022.
We speak your language. And we’d love to hear from you