OUR SERVICES TO HELP YOU understand and win new customers

Analytical Insights

Analytical Insights

Our consultants will help you create value out of your data by using our analytical insights tool. Finding out what works and what doesn’t can open a plethora of customer acquisition opportunities

Let's talk
360⁰ Customer Intelligence

360⁰ Customer Intelligence

Our customer support solutions are empowered with 360⁰ Customer Intelligence which allows the agents to view the entire customer journey. Supported by Next Best Actions the agents are able to unlock cross-sell and upsell opportunities successfully

Let's talk
Telesales & Lead Generation

Telesales & Lead Generation

Our highly qualified sales agents are fully capable of generating sales ready pipelines and nurturing leads for highly complex IT and high-tech products targeting all sectors of B2B market

Let's talk
Outbound & Inbound Sales

Outbound & Inbound Sales

Our team of sales consultants can help you create effective outbound and inbound sales strategy to realise your business goals. We understand the complexity of the sales processes and how it’s evolving, and have been successfully handling the sales operations for some of the most respected companies of the world

Let's talk

We're global so you can be close

We're global

28

countries

20x

inside sales ROI for one of the world’s biggest software companies

36

languages

7500+

sales agents

We believe in service. sometimes we write about it too

we believe in innovation. here’s the latest

what's new

10 October 2019

Majorel named “Best Outsourcer of the Year”

Majorel has been named “Best Outsourcer of the Year’’ at the Customer Relationship Excellence Awards at the Wanda Metropolitano Stadium. The company also received two awards for its work with telecommunications multinational, Orange, in the “Help Desk’’ and “Claims’’ categories.

Read more
9 September 2019

Digital Account Change Assistance: Majorel Supports Customers with a New Software Solution

The new EU directive for regulation of payment services and payment service providers PSD 2 (Payment Service Directive 2) will take effect on September 14th. The objective of these new regulations is to make online payment transactions even more secure and to increase customer protection. The new digital account change assistant from Majorel offers an opportunity to electronically request changes to customers accounts directly from online banking and simplifies the process via virtual assistance.

Read more

We speak your language. and we’d love to hear from you