
Analytical Insights
Our consultants will help you create value out of your data by using our analytical insights tool. Finding out what works and what doesn’t can open a plethora of customer acquisition opportunities
Our consultants will help you create value out of your data by using our analytical insights tool. Finding out what works and what doesn’t can open a plethora of customer acquisition opportunities
Our customer support solutions are empowered with 360⁰ Customer Intelligence which allows the agents to view the entire customer journey. Supported by Next Best Actions the agents are able to unlock cross-sell and upsell opportunities successfully
Our highly qualified sales agents are fully capable of generating sales ready pipelines and nurturing leads for highly complex IT and high-tech products targeting all sectors of B2B market
Our team of sales consultants can help you create effective outbound and inbound sales strategy to realise your business goals. We understand the complexity of the sales processes and how it’s evolving, and have been successfully handling the sales operations for some of the most respected companies of the world
29
countries
20x
inside sales ROI for one of the world’s biggest software companies
60+
languages
7500+
sales agents
We believe in service. sometimes we write about it too
we believe in innovation. here’s the latest
what's new
Voice Assistants and Chatbots in Customer Service: Majorel and OmniBot Form Partnership
Majorel and the provider of the chatbot and voice assistant platform OmniBot agreed to combine their expertise and go to market with a joint offering. The object of the partnership is a hybrid service model that combines OmniBot's technical expertise in implementing chatbots and voice assistants with Majorel's expertise in solving customer requests by customer service representatives in the service center.
Madrid (Spain), 18 December 2020 – Majorel has been recognized with two 2020 Excellence Awards in Customer Relationship in the categories of Best Work at Home Model and Best Digital Transformation Project.
We speak your language. and we’d love to hear from you