Tech & Expert Services

Our Digital Consumer Engagement services, Majorel X (CX Consultancy, Technology, Design & Creative) and technological solutions (‘’Tech enablers’’) help our clients to deliver class-leading CX for their customers and support digital transformation – including a unique service for Start-Ups, majUp™.

Our Digital Consumer Engagement services, Majorel X (CX Consultancy, Technology, Design & Creative) and technological solutions (‘’Tech enablers’’) help our clients to deliver class-leading CX for their customers and support digital transformation – including a unique service for Start-Ups, majUp™.

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Digital Engagement & Transformation

Our range of Digital Consumer Engagement services includes the design, build and delivery of direct-to-consumer (D2C) digital marketing approaches to enable our clients to engage with their customers across multiple touchpoints.

In 2022, we launched Majorel X as a platform for CX transformation services. Its comprehensive portfolio spans CX Consulting, Technology, and Design & Creative Services, combining the resources and expertise of three Majorel acquisitions – Findasense, IST, and Junokai – with Majorel’s long experience of implementing CX for leading brands across the world.

Our specialized service for startups, majUp, supports our clients by ensuring that CX processes are established and scaled across markets in parity with leading peers.

In addition, we have developed a portfolio of proprietary digital tools specifically designed for industry, including the market-leading Majorel Digital Banking Platform™ for the BFSI sector.

Our Solutions

Digital Consumer Engagement

Digital Consumer Engagement

A holistic approach to digitally engage consumers for marketing, sales and services activities.

Today, the consumer journey is increasingly digital. The world of brick-and-mortar and eCommerce have converged. Businesses need to engage consumers with a holistic approach, digitally connecting consumer touchpoints from marketing automation, sales conversion, customer service and CX management.

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Majorel X

Majorel X

Majorel X addresses increasing client demand for an integrated approach to CX transformation. This is a key factor as brands race to stay relevant and deliver immersive experiences to consumers at every touchpoint.

With a talented team of more than 650 passionate individuals across 15 countries, Majorel X supports brands to deliver immersive, interconnected experiences across customer journeys that elevate brand experience and unlock sustainable differentiation.

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Vertical Digital Solutions

Vertical Digital Solutions

Leveraging our deep domain and process knowledge, we have developed a suite of specialized digital solutions specifically designed to address the different needs of our clients across industry verticals.

Our Digital Banking Platform supports financial service providers in digitizing and optimizing their processes and services to reduce operating costs and drive revenues while providing value-added services to their customers. And, of course, amazing CX!

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Startups

Startups

Our specilaized service for startups – majUP combines our 25 plus years of international CX experience with our startup know-how allowing us to help you in meeting your immediate and long-term business needs.

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We're global and local. So you can be close

We're global and local.

We believe in innovation. Here’s the latest

Majorel delivers solid results for H1 2023

Luxembourg, August 24, 2023: Majorel Group Luxembourg S.A. (Euronext Amsterdam ticker symbol: MAJ), today reports on its reviewed results for H1 2023: Group revenue +8% YOY | Net revenue +8% YOY | Operating EBITDA € 177 million…

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