We are your strong partner for outstanding customer service And we’d love to hear from you.
We are your strong partner for outstanding customer service

Offer your customers professional customer service and improve your competitive position.

Looking for innovative customer service and a strong partner at your side? Rely on our extensive experience and benefit from long-term cost savings.

Esther Koschorke
Director Strategy and Transformation
Phone: +49 5241 1797036
E-mail: esther.koschorke@majorel.com

Let's talk

> 10000

Management of over 10,000 employees


Our partners include more than 40 banking institutes

>60 million

customer contacts per year

> 30

Management of over 30 locations and service units

We're global so you can be close

We're global

we believe in innovation. here’s the latest

what's new

14 January 2021

Voice Assistants and Chatbots in Customer Service: Majorel and OmniBot Form Partnership

Majorel and the provider of the chatbot and voice assistant platform OmniBot agreed to combine their expertise and go to market with a joint offering. The object of the partnership is a hybrid service model that combines OmniBot's technical expertise in implementing chatbots and voice assistants with Majorel's expertise in solving customer requests by customer service representatives in the service center.

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