Intelligent Automation


Boosting productivity with efficient automation solutions

Every day we rely on hundreds of processes to handle customer interactions through various channels. Our CX expertise and business process knowledge allow us to automate repetitive tasks and time-consuming processes in front- and back-office that would normally be performed by humans, with RPA and intelligent automation. This reduces handling times and minimizes errors, giving your team more time for impactful work, thereby not only boosting efficiency but also improving employee satisfaction. This all translates into reduced costs and increased ROI.

Key strategic goals achieved

Our solution

End-to-end support

Ranging from identifying suitable processes, selecting the right provider from our partner network, developing the bot, testing and implementing to monitoring its performance for continuous improvement

Process mining and re-engineering

To reap the full benefits of intelligent automation, having a bot performing the process is not enough. That is why our Six Sigma Black Belt certified and COPC experts optimize business processes as part of the implementation phase

Front- & back-office integration

RPA and Intelligent automation support the automation of business processes, previously manually operated across both the front- and back-office

Tailor-made solution

We develop the right solution on the right platform for your specific environment and needs

Integration with 3rd party tools

Ability to connect with existing user interfaces and other applications

How it works

Augmented agent experience

Improve your workflow efficiency with guidance from Intelligent Automation and RPA experts

Ready to revolutionize efficiency? Connect with our experts on streamlining your operations with AI-powered automation.

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We believe in innovation. Here’s the latest

Majorel delivers solid results for H1 2023

Luxembourg, August 24, 2023: Majorel Group Luxembourg S.A. (Euronext Amsterdam ticker symbol: MAJ), today reports on its reviewed results for H1 2023: Group revenue +8% YOY | Net revenue +8% YOY | Operating EBITDA € 177 million…

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