OUR SERVICES TO HELP YOU get your outsourcing strategy right and scale your customer service internationally

Consulting

Consulting

Our consultants help you develop your transformation strategy: From customer journey optimization and process design, to analyzing your automation potential and creating the business case for automation and AI

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Global locations

Global locations

Wherever you are, whatever your culture, whatever your global needs – we support your location strategy with one of the strongest and most diversified of global presences

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Multi-lingual skills

Multi-lingual skills

Our multi-lingual hubs enable you to cover regions with their cultural differences from one site – ensuring quality, consistency and reliability while staying close to your customers

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Secure data & service

Secure data & service

We guarantee the physical and digital security of your customer service and your customers’ data around the globe, with relevant certifications such as ISO27:001

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Customer service

Customer service

We design, deliver and differentiate customer service for the world’s leading brands – as a global leader in customer service, we can do the same for you, too

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We're global so you can be close

We're global

29

countries

#1

global BPO provider in Europe (HfS)

36

languages

12+

years average client partnerships

We believe in service. sometimes we write about it too

we believe in innovation. here’s the latest

what's new

We speak your language. and we’d love to hear from you