A framework for social media risk management

We use sophisticated AI-based technology to review large volumes of content and detect, evaluate and flag illicit, illegal or inappropriate content in any language at source. Working hand-in-hand with the AI, our expert content reviewers apply contextual understanding, cultural affinity and legal knowledge before treating posts according to your guidelines or passing them on to your in-house team or respective authorities, if needed. Three of the world’s leading online companies trust us with this highly critical work.

We understand that some of this work can be hard to stomach, and we care deeply for our team members who review content for our clients. We have developed an extensive employee wellness framework for our moderators that includes specialist training, a friendly work environment and psychological support on-site.

Our global footprint and our diverse heritage means we can provide content review services in many languages and cover regions with different cultural contexts and regulations across the world – in-country or from one of our multi-lingual hubs.

More content, less risk

We share your vision of providing a safe, legal and trustworthy online experience for your users and customers. As the need for Content Services, Trust & Safe increases with more content being created every day, we’ll provide the right combination of technology and people working hand-in-hand, effectively and efficiently.