Digitize your customer service Get in touch
Digitize your customer service

Let’s talk through your digital transformation challenges:

Friedemann Dembski
Manager & Digital Transformation Expert

Phone: +49 5241 80-41256
E-mail: friedemann.dembski@majorel.biz

Please get in touch

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We believe in service. sometimes we write about it too

we believe in innovation. here’s the latest

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10 October 2019

Majorel named “Best Outsourcer of the Year”

Majorel has been named “Best Outsourcer of the Year’’ at the Customer Relationship Excellence Awards at the Wanda Metropolitano Stadium. The company also received two awards for its work with telecommunications multinational, Orange, in the “Help Desk’’ and “Claims’’ categories.

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9 September 2019

Digital Account Change Assistance: Majorel Supports Customers with a New Software Solution

The new EU directive for regulation of payment services and payment service providers PSD 2 (Payment Service Directive 2) will take effect on September 14th. The objective of these new regulations is to make online payment transactions even more secure and to increase customer protection. The new digital account change assistant from Majorel offers an opportunity to electronically request changes to customers accounts directly from online banking and simplifies the process via virtual assistance.

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