Global, Regional & Multilingual Hubs

We have built a differentiated global delivery model, enabled by advanced technologies, with the scale and agility needed to best serve your customers and meet your operational goals.

Our CX specialists are strategically located in 120 delivery locations across Europe, the Middle East, Africa, the Americas and Asia, serving customers in 139 countries.

Flexible & Agile Delivery

Our geographic footprint is unique – 31 countries in five continents from east-to-west – with particular reach in Africa, Europe and Asia. This enables maximum flexibility for our clients (and their customers) and an ability to embrace Cultural Nuance that few others can match – an essential ingredient for CX excellence.

Our global delivery locations are connected through our cloud-based infrastructure, which allows for seamless collaboration and enhances our ability to pivot client solutions across multiple regions, time zones and channels.

To serve our global clients, from one location in multiple different languages, we have established a comprehensive network of 16 Multi-lingual Hubs. These hubs cover an average of 13 languages and are strategically located to allow our clients to offer the best possible services to their customers – in Armenia, Canada, Egypt, Estonia, Georgia, Germany, Ireland, Italy, Malaysia, Morocco, Poland, Portugal, Romania, and Spain.

We're global. So you can be close

We're global.


Delivery Centers


Countries Served


Multilingual Hubs



We believe in innovation. Here’s the latest

What's New

30 June 2021

Majorel wins Platinum Award for Best Customer Experience (CX)

Majorel has won the Platinum Award for Best CX for its work with long-standing client Correos (Spain’s national postal service provider). The Platinum Contact Center Awards have established themselves as independent and prestigious awards that recognize excellence in customer service and customer experience in Spain.

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