Flexible & Agile Delivery
Our geographic footprint is unique – 31 countries in five continents from east-to-west – with particular reach in Africa, Europe and Asia. This enables maximum flexibility for our clients (and their customers) and an ability to embrace Cultural Nuance that few others can match – an essential ingredient for CX excellence.
Our global delivery locations are connected through our cloud-based infrastructure, which allows for seamless collaboration and enhances our ability to pivot client solutions across multiple regions, time zones and channels.
To serve our global clients, from one location in multiple different languages, we have established a comprehensive network of 16 Multi-lingual Hubs. These hubs cover an average of 13 languages and are strategically located to allow our clients to offer the best possible services to their customers – in Armenia, Canada, Egypt, Estonia, Georgia, Germany, Ireland, Italy, Malaysia, Morocco, Poland, Portugal, Romania, and Spain.