Global, Regional & Multilingual Hubs

We have built a differentiated global delivery model, enabled by advanced technologies, with the scale and agility needed to best serve your customers and meet your operational goals.

Our CX specialists are strategically located in 120 delivery locations across Europe, the Middle East, Africa, the Americas and Asia, serving customers in 139 countries.

Flexible & Agile Delivery

Our geographic footprint is unique – 31 countries in five continents from east-to-west – with particular reach in Africa, Europe and Asia. This enables maximum flexibility for our clients (and their customers) and an ability to embrace Cultural Nuance that few others can match – an essential ingredient for CX excellence.

Our global delivery locations are connected through our cloud-based infrastructure, which allows for seamless collaboration and enhances our ability to pivot client solutions across multiple regions, time zones and channels.

To serve our global clients, from one location in multiple different languages, we have established a comprehensive network of 16 Multi-lingual Hubs. These hubs cover an average of 13 languages and are strategically located to allow our clients to offer the best possible services to their customers – in Armenia, Canada, Egypt, Estonia, Georgia, Germany, Ireland, Italy, Malaysia, Morocco, Poland, Portugal, Romania, and Spain.

Join us at one of our Multilingual Hubs

We're global. So you can be close

We're global.

120+

Delivery Centers

139

Countries Served

16

Multilingual Hubs

31

Countries

We believe in innovation. Here’s the latest

What's New

16 September 2021

Majorel named by Everest Group as a ‘Leader’ in Customer Experience Management in EMEA for the second consecutive year

As part of its assessment, Everest Group highlighted Majorel’s significant growth, strong delivery footprint and the expansion of its digital and consulting capabilities as key strengths. In addition, clients praised Majorel’s flexibility, agility, cost-efficiency, low attrition, partnership approach, team stability, reliability, and operational transparency.

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