
If you want to offer your customers unique service experiences, trust our 20 years of experience in the banking and financial services sector.
Tobias Wohlert
Key Account Manager Banking and Financial Services
Phone: +49 30 88 66 71 05 0
E-mail: tobias.wohlert@majorel.com
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More than 4,000 employees in the banking and financial services environment around the world
>40
Our partners include more than 40 banking institutes
>60 million
More than 60 million customer contacts per year
3 of 5
3 of the 5 largest banks in Europe cooperate with us
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Voice Assistants and Chatbots in Customer Service: Majorel and OmniBot Form Partnership
Majorel and the provider of the chatbot and voice assistant platform OmniBot agreed to combine their expertise and go to market with a joint offering. The object of the partnership is a hybrid service model that combines OmniBot's technical expertise in implementing chatbots and voice assistants with Majorel's expertise in solving customer requests by customer service representatives in the service center.
Madrid (Spain), 18 December 2020 – Majorel has been recognized with two 2020 Excellence Awards in Customer Relationship in the categories of Best Work at Home Model and Best Digital Transformation Project.
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