We assure smooth processes in customer service & satisfied clients. And we’d love to hear from you.
We assure smooth processes in customer service & satisfied clients.

Keep customer costs low, CX for your customers high, and focus on your core business. To find out more about our specific solutions for fintechs and neobanks:

Daniel Siekmann
Vice President, Banking & Fintechs
Phone: +49 30 40740666
E-mail: d.siekmann@majorel.biz

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14 January 2021

Voice Assistants and Chatbots in Customer Service: Majorel and OmniBot Form Partnership

Majorel and the provider of the chatbot and voice assistant platform OmniBot agreed to combine their expertise and go to market with a joint offering. The object of the partnership is a hybrid service model that combines OmniBot's technical expertise in implementing chatbots and voice assistants with Majorel's expertise in solving customer requests by customer service representatives in the service center.

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