Improve your customer experience Get in touch
Improve your customer experience

Let’s talk through your customer experience challenges:

Thomas Dreesbach
Senior Manager & Customer Experience Expert
Phone: +49 5241 80-83547
E-mail: thomas.dreesbach@majorel.biz

Please get in touch

We're global so you can be close

We're global

We believe in service. sometimes we write about it too

we believe in innovation. here’s the latest

what's new

10 October 2019

Majorel named “Best Outsourcer of the Year”

Majorel has been named “Best Outsourcer of the Year’’ at the Customer Relationship Excellence Awards at the Wanda Metropolitano Stadium. The company also received two awards for its work with telecommunications multinational, Orange, in the “Help Desk’’ and “Claims’’ categories.

Read more
9 September 2019

Digital Account Change Assistance: Majorel Supports Customers with a New Software Solution

The new EU directive for regulation of payment services and payment service providers PSD 2 (Payment Service Directive 2) will take effect on September 14th. The objective of these new regulations is to make online payment transactions even more secure and to increase customer protection. The new digital account change assistant from Majorel offers an opportunity to electronically request changes to customers accounts directly from online banking and simplifies the process via virtual assistance.

Read more

We speak your language. and we’d love to hear from you