Our extensive network of experienced reviewers help you moderate content at scale and implement legislation controls and prevention operations, including with regard to GDPR compliance and the right to be forgotten.
As a Content Services, Trust & Safety pioneer since 2015, we have a unique view on what it takes to succeed in this dynamic, fast-changing industry where experience and agility go together. It’s the reason why we are selected to moderate the world’s leading content platforms.
Technology and People for an Optimized Experience
By working with Majorel, we’ll help you navigate the complexity of customer experience management and make sure you get the best from technology and people (our team members). By understanding your vision and your strategy, not just your customer experience processes. By recommending the technology that’s best for you, not just the latest buzzwords. By living your culture and working as your extended team. Because it’s still the people that make the difference – for your customers and your brand.
Our Feel Good Program
Investing in our team member`s well-being and resilience is a top priority. We have developed an extensive employee wellness framework to support our team members in content services, trust & safety operations, in particular, those supporting egregious content workflows. This framework has been in place for several years and is valued by our team members, showing a high level of engagement and utilization. The program is constantly evolving with our approach, significantly matured by many factors: industry trends, employee feedback and utilization, management and client observation, public opinion, the vendor community, media drivers and, most recently, the COVID-19 pandemic.