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Improve your customer experience

Let’s talk through your customer experience challenges.

Sascha Wollenberg
Vice President Consulting & Digital Business Unit GEE

Phone: +49 5241 80-73334
E-mail: sascha.wollenberg@majorel.biz

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We believe in service. sometimes we write about it too

Four steps to the customer service work-at-home

Four steps to the customer service work-at-home

The current corona pandemic poses a challenge for many companies to enable their employees to use their home office to ensure their health and maintain business operations. Especially in customer service it is essential to continue to be there for customers to ensure their satisfaction. But how do companies best do this? And what is to be considered? Since the outbreak of the pandemic, Majorel has enabled tens of thousands of its customer service representatives to work from home.

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