AI Translation


Translation services for seamless global communication

For a few years, we have been helping clients to address new markets in an interconnected world, lifting language barriers through our Majorel Lingua solution. This is an AI-powered translation service for all written channels allowing smooth communication between customers and agents in their native language. The human in the loop guarantees a native level of language. Majorel Lingua allows you to easily handle sudden volume growth and peak seasons. Besides increasing flexibility, Majorel Lingua allows service delivery in centralized locations in strategic geographies thus improving operational efficiency and speed to market.

Key strategic goals achieved

Our solution

Human in the loop for the best quality

Majorel Lingua offers the possibility to integrate human oversight by linguists to ensure the highest translation quality possible

Integration with 3rd party tools

The solution can be integrated into existing workflows across a variety of tools, allowing agents to work in a single-user interface

Text-based channel support

Supporting any non-voice channels, including email, live chat, messaging apps, SMS, and more

Flexible ramp-up and -down

Increasing the service resiliency for seasonal or unexpected peaks and difficulty to hire certain languages due to language-skill agnostic setup

Global interaction made easy with AI translation

Ready to expand your global reach? Break down language barriers today with the guidance of our AI Translation experts.

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We believe in innovation. Here’s the latest

Majorel delivers solid results for H1 2023

Luxembourg, August 24, 2023: Majorel Group Luxembourg S.A. (Euronext Amsterdam ticker symbol: MAJ), today reports on its reviewed results for H1 2023: Group revenue +8% YOY | Net revenue +8% YOY | Operating EBITDA € 177 million…

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