Translation services for seamless global communication
For a few years, we have been helping clients to address new markets in an interconnected world, lifting language barriers through our Majorel Lingua solution. This is an AI-powered translation service for all written channels allowing smooth communication between customers and agents in their native language. The human in the loop guarantees a native level of language. Majorel Lingua allows you to easily handle sudden volume growth and peak seasons. Besides increasing flexibility, Majorel Lingua allows service delivery in centralized locations in strategic geographies thus improving operational efficiency and speed to market.
Key strategic goals achieved
Our solution
Human in the loop for the best quality
Majorel Lingua offers the possibility to integrate human oversight by linguists to ensure the highest translation quality possible
Integration with 3rd party tools
The solution can be integrated into existing workflows across a variety of tools, allowing agents to work in a single-user interface
Text-based channel support
Supporting any non-voice channels, including email, live chat, messaging apps, SMS, and more
Flexible ramp-up and -down
Increasing the service resiliency for seasonal or unexpected peaks and difficulty to hire certain languages due to language-skill agnostic setup
How it works
Global interaction made easy with AI translation
Ready to expand your global reach? Break down language barriers today with the guidance of our AI Translation experts.
Let's Talk!
