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15 April 2021
Majorel announces that it has been named by Everest Group as a Leader in its report “Trust and Safety – Content Moderation Services, PEAK Matrix® Assessment 2021”.
14 January 2021
Voice Assistants and Chatbots in Customer Service: Majorel and OmniBot Form Partnership
Majorel and the provider of the chatbot and voice assistant platform OmniBot agreed to combine their expertise and go to market with a joint offering. The object of the partnership is a hybrid service model that combines OmniBot's technical expertise in implementing chatbots and voice assistants with Majorel's expertise in solving customer requests by customer service representatives in the service center.
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