Making a dent in customer claims using the power of human contact
For customers, both analog and digital channels are equally important when they are looking for insurance support.
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Four steps to the customer service work-at-home
The current corona pandemic poses a challenge for many companies to enable their employees to use their home office to ensure their health and maintain business operations. Especially in customer service it is essential to continue to be there for customers to ensure their satisfaction. But how do companies best do this? And what is to be considered? Since the outbreak of the pandemic, Majorel has enabled tens of thousands of its customer service representatives to work from home.
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23 September 2020
Majorel Romania celebrates ten years of customer excellence
Since opening our first center in Brasov ten years ago, our team in Romania has grown to more than 1,300 people, with additional locations in Sibiu, Cluj-Napoca and Bucharest.
17 September 2020
Majorel Unveils New Customer Service Site in Greenville, South Carolina
Majorel announces its U.S. expansion into Greenville, one of the largest cities located in the northwest corner of South Carolina. The new customer service site has begun to actively recruit representatives with a technical aptitude to serve a global high-tech client by offering exceptional support to troubleshoot consumer devices.
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