We believe in service. sometimes we write about it too

Big Data and the Creepy Factor

Big Data and the Creepy Factor

The individualization of society is continuing without pause. At the same time, the rapid pace of technological development is revolutionizing the relationship between customers and companies. These days, advertising can increasingly be tailored to individual customers. This brings with it many opportunities for marketing departments, but it also entails risks.

Read more
The Future is Flexibility: New Organizational Structures for Companies

The Future is Flexibility: New Organizational Structures for Companies

The majority of German companies are traditionally organized and focus on hierarchical structures, just like in the past. These clearly determine who is responsible for which tasks and which powers they have. However, they also often hinder the flexibility and speed required for future survival. What changes must companies make today to be successful tomorrow?

Read more

we believe in innovation. here’s the latest

what's new

28 June 2019

Majorel Wins Award for Best IVR and Self-Service

Majorel wins Platinum Contact Center Award for Best IT Project in IVR and Self-Service for a platform developed for telecommunications company LOWI. On 27th June 2019 we won the Platinum Contact Center Award for Best IT Project in IVR and Self-Service for a platform we’ve developed for our client LOWI,…

Read more

We speak your language. and we’d love to hear from you