Future. Customer. – Trends, Ideas & Technologies in Customer Experience

Majorel named as a Global CX ‘Leader’ in the BFSI sector

Majorel announces that it has been identified as a “Leader” in NelsonHall’s NEAT vendor evaluation of CX Services in the global BFSI (Banking, Financial Services and Insurance) sector.

Majorel acquires junokai – one of the leading independent customer experience consultancies in the German-speaking region

Majorel announces the acquisition of junokai, a leading German CX consultancy based in Berlin. The acquisition further strengthens Majorel’s CX consulting capabilities and supports its growth plans in EMEA.