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    Majorel named as a Global CX ‘Leader’ in the BFSI sector

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Majorel Code of Conduct

Majorel Code of Conduct

Integrity & Ethical Conduct Are At The Heart Of Our Code

Majorel is a mosaic of countries, cultures and languages. This incredible diversity is part of our DNA, it is our strength and, therefore, needs to be respected and nurtured. The Code of Conduct and our shared Values (Creativity; Excellence; Respect) unite us all under common principles important to Majorel.

We expect all of our people to comply with the standards it sets out to achieve. And we hold our Suppliers to the same standards too. To get a copy of our Supplier Code of Conduct, please reach out to corporate.compliance@majorel.com


Please click on image
to view Majorel Code of Conduct

Please Speak Up When Things Are Not Right

We’ve set up a confidential process for our people, suppliers and contractors to Speak Up when things are not in line with our Code of Conduct. By reporting damaging behavior you are protecting our shared values.

Go to Majorel Speak Up

With regard to confidentiality: when reporting a suspected violation, you have the choice to remain anonymous; a situation reported in good faith is investigated following a standard process; the person reporting the violation in good faith is protected against retaliation; various channels are available and managed with respect for Confidentiality.

WE BELIEVE IN SERVICE. SOMETIMES WE WRITE ABOUT IT TOO.

Partnering with a BPO Can Make the Difference in Tough Times

Partnering with a BPO Can Make the Difference in Tough Times

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Customer Service Mistakes That Kill Customer Trust

Customer Service Mistakes That Kill Customer Trust

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We believe in innovation. Here’s the latest

What's New

15 December 2022

Majorel launches Majorel X as a platform for CX transformation services

Majorel X addresses increasing client demand for an integrated approach to CX transformation.

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2 December 2022

CX Technology Services provider, IST Networks, becomes part of Majorel

Majorel Group Luxembourg S.A., announces that it has closed the acquisition of IST Networks (''IST'') , a leading full-service CX Technology Services provider. Majorel’s agreement to acquire IST was previously announced on March 17, 2022.

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