We’re Majorel. We design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands.
Recognizing a very particular kind of drive in each other, our shareholders Bertelsmann and Saham, have entered into a long-term partnership to create a new global leader in customer engagement.
We are relentless, resourceful, resilient and agile. It’s the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.
GO FURTHER54000+
People
29
Countries
60+
Languages
12+
Years - avg. client partnership
500+
Clients worldwide
We support your customers at anytime, through every device and in the manner they expect of your brand.
We deliver excellence: the best customer experience, through the best processes, for the best value with the best people. We deliver impact and results: which demands going the extra mile as a basic.
We believe in innovation and have a tireless focus on continuous improvement. We try to find a better way. We don’t believe in can’t.
We believe in service. sometimes we write about it too
we believe in innovation. here’s the latest
what's new
Majorel recognized for Innovation and Digitalization in Customer Experience (CX) Services
Majorel won the coveted Award for “Commitment to Innovation and Digitalization in CX Services” at the IV Technology and Innovation Awards ceremony in Madrid, Spain. The annual awards are supported by La Razón, a leading national newspaper.
Majorel has announced two new contact centers in Egypt to support the rapid growth of its digital disruptor client base.
We speak your language. and we’d love to hear from you
