We’re Majorel. We design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands.
Recognizing a very particular kind of drive in each other, our shareholders Bertelsmann and Saham, have entered into a long-term partnership to create a new global leader in customer engagement.
We are relentless, resourceful, resilient and agile. It’s the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.
GO FURTHER53000+
People
29
Countries
60+
Languages
12+
Years - avg. client partnership
500+
Clients worldwide
We support your customers at anytime, through every device and in the manner they expect of your brand.
We deliver excellence: the best customer experience, through the best processes, for the best value with the best people. We deliver impact and results: which demands going the extra mile as a basic.
We believe in innovation and have a tireless focus on continuous improvement. We try to find a better way. We don’t believe in can’t.
We believe in service. sometimes we write about it too
we believe in innovation. here’s the latest
what's new
Majorel named by Everest Group as a ‘Leader’ in Customer Experience Management in EMEA
Majorel has been named by Everest Group as a Leader in its report “Customer Experience Management (CXM) in EMEA – Services PEAK Matrix® Assessment 2020”.
Majorel Romania celebrates ten years of customer excellence
Since opening our first center in Brasov ten years ago, our team in Romania has grown to more than 1,300 people, with additional locations in Sibiu, Cluj-Napoca and Bucharest.
We speak your language. and we’d love to hear from you
