We’re Majorel. We design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands.
Recognizing a very particular kind of drive in each other, our shareholders Bertelsmann and Saham, have entered into a long-term partnership to create a new global leader in customer engagement.
We are relentless, resourceful, resilient and agile. It’s the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.
GO FURTHER58000+
People
30
Countries
60+
Languages
12+
Years - avg. client partnership
400+
Clients worldwide
We support your customers at anytime, through every device and in the manner they expect of your brand.
We deliver excellence: the best customer experience, through the best processes, for the best value with the best people. We deliver impact and results: which demands going the extra mile as a basic.
We believe in innovation and have a tireless focus on continuous improvement. We try to find a better way. We don’t believe in can’t.
We believe in service. sometimes we write about it too
we believe in innovation. here’s the latest
what's new
Majorel named as a Global CX ‘Leader’ in the BFSI sector
Majorel announces that it has been identified as a “Leader” in NelsonHall’s NEAT vendor evaluation of CX Services in the global BFSI (Banking, Financial Services and Insurance) sector.
Majorel announces the acquisition of junokai, a leading German CX consultancy based in Berlin. The acquisition further strengthens Majorel’s CX consulting capabilities and supports its growth plans in EMEA.
We speak your language. and we’d love to hear from you
